The surgeries run on an appointment system. When you contact the surgery the reception team will ask you some information about what is wrong with you so they can sign post you to the most appropriate clinician or service.
Appointments can be broadly broken down into 4 main areas:
We encourage our patients to see or speak with their own GP. When contacting the surgery you will be asked for some medical information by the reception team to allow them to sign post you to the most appropriate service. Your GP can offer both face to face and telephone appointments.
There are many procedures and conditions for which it is not always necessary to see a GP, but instead one of fully qualified nurse clinicians can help. They offer appointments for Asthma, Diabetes, COPD, Sexual Health, Travel & Contraception.
Duty Team Appointments
This is available 8am – 6.00pm Monday to Friday.
If you have a medical problem or need advice on the day, a telephone consultation will be arranged with our Advance nurse practitioner led duty team. The duty team will be able to book an appointment that day or with a clinician when appropriate.
We are expanding our multi- disciplinary team and are proud to offer our patients appointments with a range of new specialists such as our Back & joint pain clinic with our Chiropractor and Hearing Services with an Audiologist.
Please speak to our reception team for more information.
These are just some of the appointments we have on offer in the practice; please contact the surgery for more information.
WE DO NOT OFFER A WALK-IN EMERGENCY CLINIC
If you require urgent care; please call the surgery on 01962 871730
Making an appointment
The surgeries run on an appointment system. When you contact the surgery the reception team will ask you some information about what is wrong with you so they can sign post you to the most appropriate clinician or service. Routine appointments for GPs can be booked a maximum of 3 weeks (21 days) in advance, with appointments being released on a daily basis. You can book an appointment in 3 ways:
Online – register with Online Access to book appointments, order prescriptions and manage your patient record
Telephone the surgery on 01962 871730 and speak with our Reception Team
Drop in to either of our surgeries and speak with the Reception Team in person
This service allows you to book & cancel appointments, order prescriptions and view some of your medical record online. To register for the service you will need to visit the surgery with 2 forms of ID, one of which must be photo ID. You will then be asked to complete a registration form which will be processed and login details issued. Once this is set up, you can access this any time via the website.
Duty Team (Triage)
Between the hours of 8:00am – 6:00pm Monday to Friday we operate a Duty Triage Team system at the Weeke surgery. If you feel you have an urgent medical problem or need advice that day, you will be given a telephone consultation with our Advance nurse practitioner led duty team. The duty team will be able to arrange an appointment that day or with your own GP or with another clinician when appropriate.