Friends & Family Test
The Friends and Family TEST (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.
If you attend appointments at the practice you may receive a text after your appointment asking you to complete the Friends & Family Test. Please take the time to do this as your views are very important to us.